Privacy Policy
Welcome to our Privacy Policy page. Your privacy is of paramount importance to us. This policy explains what personal data we collect, how we use it, and your rights regarding your information. Please read it carefully to understand our practices.
What Data We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Identification Information: such as name, email address, phone number, and mailing address when you contact us or register.
- Technical Data: including IP addresses, browser type and version, time zone settings, browser plug-in types, and operating system details.
- Usage Data: information about how you use our website, pages visited, and referring websites.
- Cookies and Tracking Data: see the Cookies section below for more details.
How We Use Data
We use the collected data for the following purposes:
- To provide and maintain our website and services.
- To communicate with you, including responding to inquiries and providing customer support.
- To improve our services, content, and user experience based on your feedback and usage patterns.
- To monitor usage and detect any potential security threats or fraudulent activity.
- To comply with legal obligations and enforce our terms and policies.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device by your web browser.
We use cookies to:
- Remember your preferences and settings.
- Understand how you interact with our website to improve functionality.
- Provide secure access to certain features.
You can control or disable cookies via your browser settings. Please note, disabling cookies may affect the usability of certain parts of our website.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms such as our Social/X page (https://x.com/deutschewelle).
These third-party sites have their own privacy policies and are not governed by this policy. We recommend reviewing their policies before providing any personal information.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Use of secure server infrastructure and encryption protocols.
- Regular security assessments and updates.
- Access controls limiting personal data to authorized personnel only.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but remain committed to protecting your data.
User Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure: Also known as the “right to be forgotten,” you can request deletion of your data under certain conditions.
- Right to Restrict Processing: Request limitations on how your data is used.
- Right to Data Portability: Obtain and reuse your personal data for your own purposes across different services.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us using the information provided below.
Contact Information
If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us:
- Email: help@qefowia.com
- Phone: +49 228 429 0
- Address: Kurt-Schumacher-Str. 3, 53113 Bonn, Germany
We are committed to responding to your inquiries in a timely manner and ensuring your data privacy is respected.